1. Scope of Warranty

At Hivito.xyz, we take pride in the quality of the products and services we provide. This warranty policy covers certain products and services available on our platform. Specifically, it applies to any downloadable content, digital products, or services related to wedding party planning that we offer.

Please note: This warranty does not apply to any physical products, as we primarily offer digital content, guides, and tips through our website.

2. Digital Products and Content Warranty

We stand behind the quality of the digital products, guides, and templates available on Hivito.xyz. If you encounter any technical issues with your purchased digital content, or if the content is found to be defective or incomplete, we offer a 30-day refund or replacement policy.

To claim a refund or request a replacement, please follow these steps:

  1. Contact Us: Send an email to admin@hivito.xyz with your order details.
  2. Provide Proof of Issue: Describe the issue you’re experiencing with the product (e.g., download failure, incomplete files, incorrect content).
  3. Resolution: Our team will assess the situation and offer either a replacement or a full refund within 30 days from the date of purchase.

3. Eligibility for Warranty

To be eligible for a warranty claim, the following conditions must be met:

  • The product must be purchased directly from Hivito.xyz.
  • The issue must be reported within 30 days of purchase.
  • The product must not have been tampered with or altered in any way.

4. Exclusions

This warranty does not apply to:

  • Issues resulting from misuse, alterations, or damage caused by the customer.
  • Products or content that were purchased from third-party vendors or external platforms.
  • Errors or issues caused by the customer’s device or internet connection.

5. Contact Information

For any warranty claims or inquiries, please contact us at:

Email: admin@hivito.xyz
Website: www.hivito.xyz

We strive to resolve all warranty claims as quickly and efficiently as possible. Our team will be happy to assist you in resolving any issues.

6. Changes to the Warranty Policy

Hivito.xyz reserves the right to modify or update this warranty policy at any time. Any changes will be posted on this page, and the effective date of the updated policy will be indicated at the top of the page. We encourage you to review this policy periodically to stay informed of any changes.